JCA operates under the following Core Principles:
Respect & Dignity ‐ Staff, volunteers, and community members who participate in JCA activities and use its services will treat each other with respect and dignity.
Diversity ‐ We value and respect the diversity of our staff, the people who make up our membership, and of those who use our services regardless of their racial and cultural backgrounds, religion, age, sex, sexual orientation, and visible/invisible challenges.
Integrity ‐ We employ honesty and ethical decision‐making practices in all that we do.
Advocacy ‐ We recognize the need to increase resources to contribute to the well‐being of the communities we serve. We support this position by working with individuals, organizations, and others in an effort to influence the policy decisions that impact these communities.
Excellence ‐ We are committed to ensuring that clients and customers receive high quality services from well‐informed and well‐qualified staff.